1 reviews | Active since Jul 2015
Complete Loss Of Network
I ported to the network after having great difficulty from the previous network I was on. I later moved to Cell-C which proved to be a charm.<br> For the past month and half I've been having a serious problem with the network. To a point where I can't even receive or make calls. <br> Two weeks ago I logged a technical support query and was told that the network is doing an upgrade. I then experienced the same problems for a while. I called customer care again and I was advised to do a few changes to my mobile and it became even worse. <br> I lost my cool after my own aunt required medical assistance and couldn't get hold of me due to No Network. And I also couldn't conclude a venue for my business because of the poor standard in the network.
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
Thank you for notifying us of the above.
We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.
Regards
Cell C | PN
