Complete lack of service.

I have been with cellC for the past 12 years and have noticed a progressive decline in reliability in our area over the last three years or so, especially after the alleged major upgrade that was supposed to bring us such good service.<br> After numerous, patience loaded attempts to resolve the problem which included many e-mails to and from the technical department, countless calls to the help centre and even talking to a very helpful technician, who was attending to the local transmitter, I am angered to say that absolutely \NOTHING HAS BEEN DONE TO RESOLVE THIS ISSUE"The last attempted report didn't even make it past the help desk to the techies.<br> I speak on behalf of many other cellC users in this area and when I say that this company deserves absolutely \""NO ACCREDITATION WHAT SO EVER\"""