1 reviews | Active since Dec 2021
Complete Lack Of Ethical Business Practice
So, I gave my 30-day notice to stop my month-to-month Fixed LTE service with Cell C after experiencing terrible network cuts and appalling support from their tech and general support staff. After troubleshooting EVERYTHING on my end it became evident that the connection issues were a result of Cell C's network. The technician did not want to do anything about it and insisted, even after going through the router setup again, that the issue is not on their side - but refusing to check the network or even simply reset my individual connection server-side.
Back to the current day. Even with my 30-day notice given I am still paying for service up until the 12th of Feb 2022 and, as legally bound by the contractual agreement, Cell C needs to deliver the service that I am still paying for. But ever since I have given my 30-day notice to terminate the service my network is constantly (multiple times within the hour) being severed working only for a short amount of time. This shows the complete lack of ethical business practice within Cell C and the *******ion of this company. I recommend that anyone with a month-to-month Cell C service terminate it immediately and move to a better ISP with better support staff. If you are thinking about getting an internet service avoid Cell C entirely.
