COMPLETE INCOMPETENCE

We took out a new phone on contract in February(business phone) for a new staff member that started on the 1 April 2015. At the end of March we get billed over R900 which is impossible as the phone only started getting used on the 1 April 2015.. I took the matter up with Cell C on the 16 March 2015 and still to this day nothing has been sorted out. I have to email again and again just to ask for a response to my mails which I find highly un-professional.<br> Things take months with Cell C to get things sorted out! The service we are receiving is not acceptable and shocking!! This is not the first incident we have had with you!!<br> Cell C is very quick to take your money, but when it comes to helping or answering questions they become absolutely useless!!<br> We want this matter to be resolved ASAP!!!!!!