AJ
Andrew J

1 reviews | Active since Feb 2021

09 Feb 2021, 11:40

Complaints

I also whant to get hold of Douglas Stevenson but as yet nothing. Am a client for more that 20th year's now. I have never had this kind of bad severe ever. I call in on the 31st of December 2020 to lock a complaint,after the second week j call back to ask whats going on because no one from cell c calls back. I spoke with 4 people at the call center and with the team leader that said she will call back. No one call back so I sent a mail to customer service on the 4 of February 2021 still no response from anyone. So what now am ready disappointed in cell c for this service i got from them at this moment i what to cancel all 3 contracts that I have with them.

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Replies (1)
Cell C
Cell C's reply09 Feb 2021, 11:59
Official
Dear Mr. de Jager

Thank you for writing to Cell C.

We humbly apologise for the service you have experienced from us.

We will investigate and assist with your query using the reference number provided. Our team will be in touch.

^NZ