TB
Teboho B

1 reviews | Active since Mar 2015

16 Jul 2020, 13:37

Complaint

What pathetic service. I upgraded my contract mid-May and the contract that I chose came with an extra Bluetooth headphone and a power bank.

I received the phone but never received the extras. I have been calling the customer service centre and been promised more than 4 times that someone/supervisor will call me back. The last ref# I for was ***

0
Replies (1)
Cell C
Cell C's reply16 Jul 2020, 13:43
Official
Hi Teboho 

Thank you for upgrading your line and supporting us throughout the years. 

Please note that the additional accessories are offered whilst stock lasts and we would like to apologise for the inconvenience caused. 

^MM