Complaint due to phone cut off

<p>I was contacted by Cell C to take on a contract about two months ago, I asked for a R139 top up contract and when my pre paid number ********** 791 was turned into a contract they changed my number, I then requested that my pre paid number be kept and turned into a contract this was done, I was then told by Cell C i cant top up I must call cell c to arrange for credit on my account, this was not the agreement, I then thretened to cancel the agreement by giving them a 21 days notice according to the Consumer Act, they then gave a top up account but by then they sent me a bill for R1068.77, I sent Cell C an e-mail to customer care requesting to pay off the amount at R200 per month they did not communicate with me at all, I then called the customer care number where they said I do not qualify to pay the outstanding amount off. I cant even receive calls my phone is cut completely, I have been dealing with cancer and require 24hour care neither my care givers or Doctors can now get hold of me now placing me in a health risk, I have accepted liability for the outstanding balance and gave them written notice that i would pay the monies owning. they are not interested in my situation.I have now given Cell C writen notice to terminate my contract by giving them a 21 days notice and to return my ********** back to pre-paid.</p>