COMPLAINT : DISGUSTED AT THE SERVICE RECEIVED

I initially logged a query relating to incorrect charges on my account 6 months ago and to date this has not been resolved. i have spoken to numerous people at CELL C and it is clear to me that nobody knows what the doing.<br> <br> I call into the call center and I am placed on long for long periods of time until the call eventually cuts off.<br> Each time this happens - not a single person had the courtesy of calling me back.<br> <br> The service I have received is shockingly disgusting and clearly depicts that you have no sense of urgency and customer service.<br> <br> I have spoken to numerous people who promises that I would receive feedback and to I have received nothing.<br> <br> i called in again today and no TL was available to speak to me and the managers Muzi and Mohamed were on lunch!!!