uM
ursula M
1 reviews | Active since Dec 2013
25 Feb 2026, 08:24
Complaint
Cell c has been deducting questionable amounts from account even after canceling their contract and no one os giving me a clear explanation of what these amount for. I dont receive any statements nor assistance, im always given excuses and promises instead.
Helpful (0)
Replies (1)0
Replies (1)
Cell C's replyOfficial
02 Mar 2026, 18:31Dear Ursula Mthethwa,
Thank you for your patience.
Please be advised that your credit has been successfully processed and will reflect on this month’s statement.
Kindly refer to the link sent to you via SMS and email to rate the service you received. Your feedback is highly appreciated, as it helps us improve our service.
If you need any further assistance, please feel free to contact us.
Case Status: Closed
Kind regards,
Cell C | TM
Thank you for your patience.
Please be advised that your credit has been successfully processed and will reflect on this month’s statement.
Kindly refer to the link sent to you via SMS and email to rate the service you received. Your feedback is highly appreciated, as it helps us improve our service.
If you need any further assistance, please feel free to contact us.
Case Status: Closed
Kind regards,
Cell C | TM
Cell C's reply02 Mar 2026, 18:31
Official
Dear Ursula Mthethwa,
Thank you for your patience.
Please be advised that your credit has been successfully processed and will reflect on this month’s statement.
Kindly refer to the link sent to you via SMS and email to rate the service you received. Your feedback is highly appreciated, as it helps us improve our service.
If you need any further assistance, please feel free to contact us.
Case Status: Closed
Kind regards,
Cell C | TM
Thank you for your patience.
Please be advised that your credit has been successfully processed and will reflect on this month’s statement.
Kindly refer to the link sent to you via SMS and email to rate the service you received. Your feedback is highly appreciated, as it helps us improve our service.
If you need any further assistance, please feel free to contact us.
Case Status: Closed
Kind regards,
Cell C | TM