CW
Conita W
1 reviews | Active since Oct 2017
17 Sept 2018, 16:42
COMPLAINT CELL C
I HAD THE WORSE EXPERIENCE OF MY LIFE.... what company runs a business and does not know who the hell is their managing directs email address.. its like they are forbidden to give me as a customer that. this useless call centre agents can not even help me and the Supervisor OMG unprofessional... I want a call back from the supervisors BOSS Today still as they have suspended my account and cant show me on my contract that I have signed with Cellc where it states that they can double debit my account without my authorisation and to suspend my account for payment not made in JULY we in dam September.
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Replies (2)
Cell C's replyOfficial
18 Sept 2018, 07:07Good morning Conita
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or the standard of service we want for our customers.
One of our team members will contact you and assist.
Regards
Cell C | PN
Best regards,
Cell C's reply18 Sept 2018, 07:07
Official
Good morning Conita
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or the standard of service we want for our customers.
One of our team members will contact you and assist.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
18 Sept 2018, 11:17Palesa confirmed that she has contacted you and assisted with this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply18 Sept 2018, 11:17
Official
Palesa confirmed that she has contacted you and assisted with this matter.
Regards
Cell C | PN
Best regards,