RN
Rohina N
1 reviews | Active since Aug 2021
11 Aug 2021, 13:17
Complaint about my upgrade at Cell C
Hi, I have been a Cell c customer for over 13years. My upgrade was due at the beginning of July 2021. I have not even defaulted in paying my contract every month for all these years, even during this pandemic & all of a sudden Cell C is refusing to upgrade my contract. I made sure it was paid, because I have been working. I even sent my Salary slip & bank statement. But they are refusing to upgrade me. I have been a loyal customer for all these years. & this is the treatment that I get. Something needs to be done, I will not take no for an answer. I will go to every social media page & lay a complaint.
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Replies (2)RN
Rohina N's updateReviewer Update
11 Aug 2021, 13:47Well I do know that it has something about my Credit rating & debt review. Which has been on my profile for 7 years. I am trying to fix this, as it was not me that app**** for debt review.
But I am a customer for ****** over 13 years maybe longer, this should not affect & be a problem to process my upgrade.
But I am a customer for ****** over 13 years maybe longer, this should not affect & be a problem to process my upgrade.
RN
Rohina N's update11 Aug 2021, 13:47
Reviewer Update
Well I do know that it has something about my Credit rating & debt review. Which has been on my profile for 7 years. I am trying to fix this, as it was not me that app**** for debt review.
But I am a customer for ****** over 13 years maybe longer, this should not affect & be a problem to process my upgrade.
But I am a customer for ****** over 13 years maybe longer, this should not affect & be a problem to process my upgrade.
RN
Rohina N's updateReviewer Update
11 Aug 2021, 14:09I am not under debt review, those ****** people were to lazy to take it off, I did not even give them permission to put me on that. Either way like I said I have not defaulted on any payment, my debt review status should not affect me being your customer. I am still not happy about this. This is how you treat customers that has been with you for so many years.
RN
Rohina N's update11 Aug 2021, 14:09
Reviewer Update
I am not under debt review, those ****** people were to lazy to take it off, I did not even give them permission to put me on that. Either way like I said I have not defaulted on any payment, my debt review status should not affect me being your customer. I am still not happy about this. This is how you treat customers that has been with you for so many years.