CS
Cindy S
1 reviews | Active since Aug 2011
15 Jan 2025, 14:04
COMPLAINT!!!!!!
Once again I need to come to Hello Peter to complain. Cell C contacted me regarding the recording (which they said they will forward). According to the saleslady she had someone else's profile in front of her... Well where did she got my number to do the upgrade?????? I have three contracts with them and I will cancel all contracts. This is very bad service and then they have an attitude when speaking to me.
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
15 Jan 2025, 14:18Dear Cindy Schoeman,
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience or frustration caused by this experience. Please rest assured that our team is actively investigating the issue to ensure it is resolved as soon as possible. Your feedback is invaluable, and we are committed to addressing your concerns fully. You will receive an update as soon as we have more information to share.
Regards,
Cell C | GN
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience or frustration caused by this experience. Please rest assured that our team is actively investigating the issue to ensure it is resolved as soon as possible. Your feedback is invaluable, and we are committed to addressing your concerns fully. You will receive an update as soon as we have more information to share.
Regards,
Cell C | GN
Cell C's reply15 Jan 2025, 14:18
Official
Dear Cindy Schoeman,
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience or frustration caused by this experience. Please rest assured that our team is actively investigating the issue to ensure it is resolved as soon as possible. Your feedback is invaluable, and we are committed to addressing your concerns fully. You will receive an update as soon as we have more information to share.
Regards,
Cell C | GN
Thank you for bringing this matter to our attention.
We sincerely apologize for any inconvenience or frustration caused by this experience. Please rest assured that our team is actively investigating the issue to ensure it is resolved as soon as possible. Your feedback is invaluable, and we are committed to addressing your concerns fully. You will receive an update as soon as we have more information to share.
Regards,
Cell C | GN
CS
Cindy S's updateReviewer Update
17 Jan 2025, 10:48I am still waiting for feedback. Am I going to get any feedback? This is poor service
CS
Cindy S's update17 Jan 2025, 10:48
Reviewer Update
I am still waiting for feedback. Am I going to get any feedback? This is poor service
Cell C's replyOfficial
17 Jan 2025, 11:25Dear Cindy Schoeman
Thank you for your patience.
Please rest assured that our team is currently working on your query. We will be in touch shortly to provide you with an update. We sincerely apologize for any inconvenience caused and appreciate your understanding.
Regards,
Cell C | TM
Thank you for your patience.
Please rest assured that our team is currently working on your query. We will be in touch shortly to provide you with an update. We sincerely apologize for any inconvenience caused and appreciate your understanding.
Regards,
Cell C | TM
Cell C's reply17 Jan 2025, 11:25
Official
Dear Cindy Schoeman
Thank you for your patience.
Please rest assured that our team is currently working on your query. We will be in touch shortly to provide you with an update. We sincerely apologize for any inconvenience caused and appreciate your understanding.
Regards,
Cell C | TM
Thank you for your patience.
Please rest assured that our team is currently working on your query. We will be in touch shortly to provide you with an update. We sincerely apologize for any inconvenience caused and appreciate your understanding.
Regards,
Cell C | TM