Complaint

<p>I took an upgrade on my contract in May 2016. Prior to that I had a get more benefit of which I was not educated about therefore I didn't use the benefit. I requested for it to be cancelled because I didn't use it and it was cancelled. ....Two weeks ago I got a call from an agent and informed me that I have the opportunity of using one benefit for free then he will call me back if I'm interested in re-activating the get more service. I still didn't use the benefit but the service was activated without my permission. I called cell c to query the additional amount deducted and informed them to cancel it...The lady told me the guy will call me to cancel but till today I have not being called. ..This is pathetic service and I'm really upset</p>