Complaint

Item: Cell C
Rating: 1
Author: Days W

<p> 9 different reference numbers for my complaint that has been logged 3 months ago, still no answer or feedback</p>

Helpful (0)

Replies (3)

Cell C's replyOfficial

05 Sept 2016, 12:13

You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.

One of the consultants in the escalations team will contact you and assist with this matter.

Regards
Cell C | PN

Cell C's reply05 Sept 2016, 12:13

Official

Cell C's replyOfficial

07 Sept 2016, 08:34

Nelly has been in contact with you to assist with this matter. She advised that she will listen to the call recording and revert with feedback.

Regards
Cell C | PN

Cell C's reply07 Sept 2016, 08:34

Official

Nelly has been in contact with you to assist with this matter. She advised that she will listen to the call recording and revert with feedback.

Regards
Cell C | PN

Cell C's replyOfficial

12 Sept 2016, 10:25

Nelly confirmed that she has assisted you with this matter and we trust that an amicable resolution has prevailed.

Regards

Cell C | PN

Cell C's reply12 Sept 2016, 10:25

Official

Nelly confirmed that she has assisted you with this matter and we trust that an amicable resolution has prevailed.

Regards

Cell C | PN