complaint

Hi<br> <br> Thank you hello peter for being a voice for consumers like me, I am not happy with the outcome of the matter I reported regarding a faulty tablet I received from cell c in August. I received a call after lodging the complaint from a lady who works for cellc. She did organise people to pick up the tablet, I then dealt with Skhumbuzo I do not blame him but I feel I was taken advantage of.<br> <br> The only time the Tablet was collected is after I lodged a complaint with hello peter, before then I had to deal with rude and unfriendly customer service consultant, I had to pay for a sim swap and cell c does not care about all of this. I was told after R298.98 was deducted from my account that I will be refunded R75. So this means Cellc has won and whatever wrong they have done should not be considered. I did not even receive an apology from the company. <br>