jM
jesse M

1 reviews | Active since Jul 2015

01 Jul 2015, 15:20

complaint

I have been a client of cell c since 2004 if not longer. Two years ago I cancelled my contract with them because they could not give me a good deal. The contract has ended and I didn't want to carry on. <br> Today I decided to contact cellc direct in order to a new contract . I was informed that they cannot do a credit check because the system shows a message that I have been deactivated. I was told again to call their customer service to enquire. I did so only to be informed that maybe I have been handed over to the Lawers . Hello I cancelled the contract. They then told me to contact their legal department why ..... All I want is a new contract. I dont see why all my details was removed on their system. This is the pathetic service rended to the public.

0
Replies (1)
Cell C
Cell C's reply02 Jul 2015, 07:05
Official
Hello Jesse Ruth,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN