KV
Karen V
1 reviews | Active since Jun 2020
10 Jun 2020, 15:23
Complaint
Paid my insurance to Cell C Insure for a Huawei Y9s. They advised that there is no Y9s in stock, they now want to give me a Y9 prime. The prime has lower features and costs less, needless to say I paid the excess for a Y9s no a prime. Very bad service from both Cell C and Cell C Insure very quick to pass the buck, not getting any answers or alternative suggestions . Ticket no:578487
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Cell C's replyOfficial
10 Jun 2020, 18:42Good Evening Karen
Thank you for making contact with Cell C regard your C-Surance claim.
Please note we are following up with C-Surance & will contact you with feedback.
^NS
Thank you for making contact with Cell C regard your C-Surance claim.
Please note we are following up with C-Surance & will contact you with feedback.
^NS
Cell C's reply10 Jun 2020, 18:42
Official
Good Evening Karen
Thank you for making contact with Cell C regard your C-Surance claim.
Please note we are following up with C-Surance & will contact you with feedback.
^NS
Thank you for making contact with Cell C regard your C-Surance claim.
Please note we are following up with C-Surance & will contact you with feedback.
^NS