JM
Jaco M
1 reviews | Active since Aug 2014
27 Mar 2019, 17:00
Complaint
I am trying to upgrade a new data package to a higher package. I've been struggeling since the 16th of March and the problem has not been resolved. Martha from Cell C Mosselbay mall is trying her uitmost best to assist. The only reply we get is that it is a system problem. I am currently loosing business and is frustrated with the current situation.
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
28 Mar 2019, 07:09Apologies for the delay in processing your upgrade.
We have escalated the matter to our Head Office for urgent assistance. Feedback will be provided as soon as possible.
Regards
DA
We have escalated the matter to our Head Office for urgent assistance. Feedback will be provided as soon as possible.
Regards
DA
Best regards,
Cell C's reply28 Mar 2019, 07:09
Official
Apologies for the delay in processing your upgrade.
We have escalated the matter to our Head Office for urgent assistance. Feedback will be provided as soon as possible.
Regards
DA
We have escalated the matter to our Head Office for urgent assistance. Feedback will be provided as soon as possible.
Regards
DA
Best regards,
Cell C's replyOfficial
29 Mar 2019, 10:30Kindly note that Lungile could not reach you on your contact number. In the interim she escalated the matter to IT for assistance.
Regards
Cell C | PN
Regards
Cell C | PN
Best regards,
Cell C's reply29 Mar 2019, 10:30
Official
Kindly note that Lungile could not reach you on your contact number. In the interim she escalated the matter to IT for assistance.
Regards
Cell C | PN
Regards
Cell C | PN
Best regards,