SS
Sasha S
1 reviews | Active since Jul 2018
10 Jul 2018, 17:15
COMPLAINT
I have contacted Cell C almost 100 times to take a default against my name away I have proof of payment and a letter of payment from their collections agency. I have paid them the full amount with collection fees and for 8 months??? Its 7 days from payment and Transunion 7 days and its been 8 months!!!!!
Helpful (0)
Replies (8)0
Replies (8)
Cell C's replyOfficial
11 Jul 2018, 07:09Good morning Sasha
We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply11 Jul 2018, 07:09
Official
Good morning Sasha
We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
SS
Sasha S's updateReviewer Update
11 Jul 2018, 23:44Someone contacted me but I was not available can someone please contact me again about this matter on ***
SS
Sasha S's update11 Jul 2018, 23:44
Reviewer Update
Someone contacted me but I was not available can someone please contact me again about this matter on ***
Cell C's replyOfficial
12 Jul 2018, 07:15Good morning Sasha
The person who called you is not at work today, we will get someone to assist in his absence.
Regards
Cell C | PN
Best regards,
Cell C's reply12 Jul 2018, 07:15
Official
Good morning Sasha
The person who called you is not at work today, we will get someone to assist in his absence.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
12 Jul 2018, 07:56Kindly provide an alternate contact number, the number you have provided does not exist. Refer to Theodorah's email, she tried calling you a few minutes ago.
Regards
Cell C | PN
Best regards,
Cell C's reply12 Jul 2018, 07:56
Official
Kindly provide an alternate contact number, the number you have provided does not exist. Refer to Theodorah's email, she tried calling you a few minutes ago.
Regards
Cell C | PN
Best regards,
SS
Sasha S's updateReviewer Update
12 Jul 2018, 21:59*** I was busy when previous person called but wont be tomorrow please call around 1 pm
SS
Sasha S's update12 Jul 2018, 21:59
Reviewer Update
*** I was busy when previous person called but wont be tomorrow please call around 1 pm
Cell C's replyOfficial
13 Jul 2018, 08:08Noted.
Regards
Cell C | PN
Best regards,
Cell C's reply13 Jul 2018, 08:08
Official
Noted.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
13 Jul 2018, 14:52As per communication, Theodorah that will forward your query through to Legal Department for further assistance with updating your ITC profile and will revert back once feedback has been received.
Regards
Cell C | PN
Best regards,
Cell C's reply13 Jul 2018, 14:52
Official
As per communication, Theodorah that will forward your query through to Legal Department for further assistance with updating your ITC profile and will revert back once feedback has been received.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
16 Jul 2018, 11:38Theodorah confirmed that she contacted you and advised that a request to have your ITC profile updated has been sent to relevant debt collectors and should be updated within 7-14 working days.
Regards
Cell C | PN
Best regards,
Cell C's reply16 Jul 2018, 11:38
Official
Theodorah confirmed that she contacted you and advised that a request to have your ITC profile updated has been sent to relevant debt collectors and should be updated within 7-14 working days.
Regards
Cell C | PN
Best regards,