CB
Chante B
1 reviews | Active since Oct 2022
03 Oct 2022, 01:19
Complain and refund
Customer care is poor service can't help me with anything.. I was 3 weeks at a Cellc store good service, i when to ask how much I owe still the girl told me they owe you money I got a reference that day, Cellc called me the next day to ask to send proof of payments I send it no feedback since the 16th of September I call every time for feedback anything was logged everytime the give me different email addresses to send it still no feedback back
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
03 Oct 2022, 08:23Good day Chante
Thank you for bringing this to our attention.
We acknowledge your feedback and apologize for the negative experience. We would like the opportunity to rectify this situation and help make it right for you.
We'll be in touch.
^SM
Thank you for bringing this to our attention.
We acknowledge your feedback and apologize for the negative experience. We would like the opportunity to rectify this situation and help make it right for you.
We'll be in touch.
^SM
Best regards,
Cell C's reply03 Oct 2022, 08:23
Official
Good day Chante
Thank you for bringing this to our attention.
We acknowledge your feedback and apologize for the negative experience. We would like the opportunity to rectify this situation and help make it right for you.
We'll be in touch.
^SM
Thank you for bringing this to our attention.
We acknowledge your feedback and apologize for the negative experience. We would like the opportunity to rectify this situation and help make it right for you.
We'll be in touch.
^SM
Best regards,
CB
Chante B's updateReviewer Update
03 Oct 2022, 08:52Thanks alot much appreciated,
CB
Chante B's update03 Oct 2022, 08:52
Reviewer Update
Thanks alot much appreciated,
CB
Chante B's updateReviewer Update
03 Oct 2022, 08:54Can you tell me by when will you guys contact or them cause I'm very mad I can't take a other contract out cause I don't have a letter to say I'm done paying nothing
CB
Chante B's update03 Oct 2022, 08:54
Reviewer Update
Can you tell me by when will you guys contact or them cause I'm very mad I can't take a other contract out cause I don't have a letter to say I'm done paying nothing
Cell C's replyOfficial
03 Oct 2022, 09:36You're welcome.
We will contact you within 24 working hours.
^SM
We will contact you within 24 working hours.
^SM
Best regards,
Cell C's reply03 Oct 2022, 09:36
Official
You're welcome.
We will contact you within 24 working hours.
^SM
We will contact you within 24 working hours.
^SM
Best regards,