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Piet M

1 reviews | Active since Jul 2020

31 Jul 2020, 17:14

Complain against Cell C call centre and retention team

Good day

I would like to take to opportunity to thank you for helping me to get my query resolved, special thanks to Thabisile Ngcobo from Cellc social media team, it took her less than 4 days to resolve a query which the entire Cell c call centre and retention along with their leaders in those departments team failed to resolve over 5 months , people like her it’s what companies need as she listen attentively when a client speak to her

To Thabisile Ngcobo you are a star and people like you can save Cell C reputation, keep up the good wor****! Mapholoba

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Replies (1)
Cell C
Cell C's reply31 Jul 2020, 17:35
Official
Good Day 

Thanks for the awesome review, Piet!  We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We really appreciate you taking the time out to share your experience with us—and we agree, Thabisile is truly a gem to have on our team!

Have a great weekend!

^NS