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Siphokazi N

1 reviews | Active since Apr 2021

10 Sept 2022, 14:27

Complain

Please assist me I took laptop with cell as an upgrade but they gave me new. Contract I asked them to collect their laptop but no one responded now I'm phoned by attorneys

0
Replies (5)
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Siphokazi N's update12 Sept 2022, 11:52
Reviewer Update
Taken longtime ago and was received by cell I did follow up from last year
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Siphokazi N's update12 Sept 2022, 12:33
Reviewer Update
No but did call and they say yes they received it check on your replys from last year promising to call me from hellow Peter I still have them


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Siphokazi N's update12 Sept 2022, 14:10
Reviewer Update
I called in November for an upgrade but I was behind with my game account so it was reflecting so the lady that was helping me promise to escalate and come back to me to finance department in December I received the call again that I'm qualifing for cell phone I told her Tha I don't want cell phone I need laptop I'm due for upgrade. She did new contract and that was not my wish I received the laptop 15 December with new Sim card I called why new Sim couse I'm upgrading the answer was the second Sim is for when the old one isdamage I can use the new one in January the bill was double I called again I was told that I've got new contract I've told them that I apply for upgrade not new I can't afford to pay that money can they please come take the laptop yes they did
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Siphokazi N's update12 Sept 2022, 14:11
Reviewer Update
I called in November for an upgrade but I was behind with my game account so it was reflecting so the lady that was helping me promise to escalate and come back to me to finance department in December I received the call again that I'm qualifing for cell phone I told her Tha I don't want cell phone I need laptop I'm due for upgrade. She did new contract and that was not my wish I received the laptop 15 December with new Sim card I called why new Sim couse I'm upgrading the answer was the second Sim is for when the old one isdamage I can use the new one in January the bill was double I called again I was told that I've got new contract I've told them that I apply for upgrade not new I can't afford to pay that money can they please come take the laptop yes they did
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Siphokazi N's update12 Sept 2022, 15:12
Reviewer Update
Even last year your team promise until my name handed over