<p> </p> <p>From: Mteteleli Ndzongana <br /> Sent: Wednesday, April 12, 2017 2:43 PM<br /> To: ********** ********** /> Subject: Complain</p> <p> </p> <p>I’m tired off phoning your call center it seems like no one knows what they doing, I 1st received a call from one off your rude call center agent who told me that I’m owing CellC but she couldn’t even explain to me why I’m owing CellC then she cut my call and told me to call customer care, I did that and still no one can give me explanation regarding de money that I owe to CellC everyone keeps saying they escalating my query, I got a reference number and when I call back for follow up I’ve been told that its pending since from the 03/04/2017,</p> <p> </p> <p>Can someone look into this, and call me to solve this so I can move on without worrying about my credit record that will be affected because off people who can’t do their Job. </p> <p> </p> <p>I even changed my network because off your bad service .Ref: ********** 786</p> <p> </p> <p>Regards</p> <p>Mteteleli Ndzongana</p> <p>Cell No: ********** </p> <p> </p>
We acknowledge receipt of the above complaint and will ensure that it is looked into and feedback will be provided. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
We acknowledge receipt of the above complaint and will ensure that it is looked into and feedback will be provided. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
To Skhumbuzo Ndhlovu and Maropeng Motana
This message is to thank you for your help.
I want to express my gratitude for resolving my account issue, after so much struggle with Cell C call center and false promises.
Cell C should get more people like you to work in the Call Center .
Thank you.
To Skhumbuzo Ndhlovu and Maropeng Motana
This message is to thank you for your help.
I want to express my gratitude for resolving my account issue, after so much struggle with Cell C call center and false promises.
Cell C should get more people like you to work in the Call Center .
Thank you.
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