DM
Donovan M
1 reviews | Active since May 2025
11 May 2025, 16:53
**** company
**** company if 0 stars were available thats what they would get
The fact that after a year that my contract has ended with these people, and they still debit my account for service that has not been delivered, i was on a phone with a consultant sello, he informed me i owe nothing and then the next month deducts R210 out of my account just know the contract i had with cell c was for R450 rand for 12months, so where does this R210 come from amd then previous months it has been R70 R140 it differs from time to time, cell c is the worst cellular company in south africa there branches help you with nothing they just divert you to a online consultant that cant help you because they to ********
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Cell C's replyOfficial
12 May 2025, 07:23Dear Donovan Mostert,
We completely understand your frustration, and you're right—an apology alone doesn't resolve the issue. To move forward and assess whether any form of reimbur*****t or resolution is applicable, we kindly ask that you provide your Cell C account details.
This will allow us to escalate the matter to the relevant team for thorough investigation and work toward an amicable solution.
We’re here to help and appreciate your patience.
Kind regards,
Cell C | DA
Cell C | DA
Cell C's reply12 May 2025, 07:23
Official
Dear Donovan Mostert,
We completely understand your frustration, and you're right—an apology alone doesn't resolve the issue. To move forward and assess whether any form of reimbur*****t or resolution is applicable, we kindly ask that you provide your Cell C account details.
This will allow us to escalate the matter to the relevant team for thorough investigation and work toward an amicable solution.
We’re here to help and appreciate your patience.
Kind regards,
Cell C | DA
Cell C | DA