Common Courtesy

This platform seems to be the only way to get your service providers to PAY attention. So long story short, got notification of new contract being in effect on Saturday 17 october 2020. On contacting them on Monday, i thought we had everything sorted (needed the contract to change from data to voice with a device and port a number). Since MOnday, I have spoken to numerous agents and you will always be called back. This is sorta the story of Cell C's life, so I gave them leeway.

Unfortunately, after calling back several times and either being cut off or told that someone will call back, I have given up.

I know why the deal was not officially sealed, but if you promise to call at a certain time, you DO that. And your RUDE, ARROGANT colleagues are really not helping the matter when they try to vilify you.

So, I have TWO confirmation sms's of contracts. Really!!! I'm probably overreacting, but it appears that in South Africa, we have a huge COVID - !9 recovery rate, but the virus has affected Everyone's common courtesy, Listening, and a whole bunch of other abilities.

Let's see how fast they react now.