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N.
Nonhlanhla ....

1 reviews | Active since Feb 2019

19 Oct 2020, 15:42

Collections bad service

I have paid up my account and have been trying to get hold of the collections department to clear my account and update my information on the credit bureau. I t has been a mission to get hold of that department or just for them to reply to my mail. I am being sent from pillar to post given numbers to contact them on and yet their line are always not working. Today i am being told they have a back lock

0
Replies (4)
Cell C
Cell C's reply19 Oct 2020, 16:00
Official
Good day Nonhlanhla

Thank you for reaching out to us.

Your account has been handed over to Nimble Group debt collectors. Please contact them on *** and they will assist you.

^SM

Best regards,

N.
Nonhlanhla ....'s update19 Oct 2020, 16:19
Reviewer Update
I have sent a paid up letter can you please check before sending me replies that are unneccessary
N.
Nonhlanhla ....'s update19 Oct 2020, 16:26
Reviewer Update
i am so irritated that people just reply to mail before checking all the facts. Like i said in my review i have PAID UP my account and have sent through the paid up letter to Cell C to update my information. I have not received any replies. Now Cell C just replies saying telling me about nimble group. what am i supposed to do at nimble group are they supposed to update my information? I need Cell C to update my account as closed as i have PAID IT UP. check my mail that i have sent and give me relevant answers
Cell C
Cell C's reply20 Oct 2020, 07:16
Official
Good day  Nonhlanhla 

Please accept our sincere apologies.

One of our Social Media Consultants will contact you and assist.

^SM

Best regards,