Collecting money for no service

I have been with CellC for many years. With four contracts I have been happy until recently when my signal started going away. I have been to the local CellC branch and was told to do a sim swap. This has since been done three times. I was then told that the device is no longer compatible with the network. Because it was still long before an upgrade I bought another CellC approved device which is also no longer compatible.<br> <br> Now I have phoned CellC on so many occasions. I have communicated on Facebook for the past three weeks and been promised feedback but still nothing. No service. I have a medical condition where I regularly require assistance which I cannot get due to no network. I am fed up with having to pay R700 a month for various CellC products which don't work when my life depends on them. This is definitely not acceptable. <br> <br> Action is taken when someone cannot pay their contract but nothing is done when the supplier cannot provide a service or at least communicate the problem or make another arrangement. I am not able to pay an amount to cancel my contracts early so I am therefore forced to stay with CellC as are many other unlucky subscribers.