Cold Calling Without Consent

<p>When I get a phonecall, only to be placed on hold the second that I answer it, it doesn't put me in a good mood. When I then get a Cell C agent when I am very clearly with Vodacom (as the caller confirmed) and ask them to remove me from their list, I do not expect to have someone continue talking in my ear, refuse to pass me to their manager ("I can't transfer calls"), refuse to remove me from their list ("I can't do that") or even so much as pass me to the person sitting next to him because "they're working. I can't disturb them". You were most happy to disturb me, though, while I was working. This is absolutely appalling and I recommend that you fire whoever you have in charge of your cold calling if they cannot so much as transfer a call or remove a person from their list, especially since refusal to do so is *******.</p>