1 reviews | Active since Apr 2014
Coerced aand **** to into taking a contract
Hi<br> <br> ive recently come by some information that says the customer has 7 days in which to return the unit/product if they are not happy.. <br> on 14/04/2015 I went in to waterfall business park and got a Huawei Ascend P7,the very next day I went back to return the phone telling the manager that I did not want the phone but was told it was impossible to change the phone as the box was opened. and all I wanted to do was change the unit. ive called the call centre and the gentlemen told me in the best of ways that they could do nothing about it.. they **** to me just to sell a contract!<br> I would like to get out of this contract and sign up with another service provider as the trust has been lost..<br> <br>
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
