Clueless customer service, no follow-up, all sadness

I cancelled my CellC account in June (this was already enough of a struggle), and to make matters worse CellC has continued to debit my account.

Not only are they *****ing money from me every month, I cannot speak to anybody who can resolve it. Call-centre agents are apathetic, are prevented from calling out directly, refuse to provide direct lines, and even the supervisors don't give a damn.

I'm honestly at my wit's end. I've *never* experienced such an awful customer experience in my entire life.