PD
Penny D

1 reviews | Active since Jun 2016

10 Jun 2016, 11:00

Clueless

<p>I have a statement from Cell C that reverses a payment that was not credited in the first place. I Have told the person in the customer services tht there is a debit and no credit. She argued with me for 10 mins saying i was wrong. Have been holding for 10 mins for a supervisor !!!!</p>

0
Replies (1)
Cell C
Cell C's reply10 Jun 2016, 12:29
Official

We apologise for the unsatisfactory service and inconvenience caused. This is not the norm or standard of service we want for our customers.

One of our team members will contact you and assist.

Regards

Cell C | PN

Best regards,