bN
barbara N

1 reviews | Active since Feb 2013

20 Jun 2022, 11:13

CLOSING OF THE ACCOUNT ON ALL THE CREDIT RECORD PLATFORMS

I had a Cell C contract and it lapsed in March 2021. In November 2021 I sent Experian an email for the closure of my account and made numerous follow-up but was unsuccessful.

I called CEll C and was promised that the account will be close but to-date the account is still open. According to my credit report for June 2022 the account was reported as existing.

I request Cell C to formally close my account, in all the credit record platforms as, as it has an impact on my credit record.

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Replies (1)
bN
barbara N's update12 Jul 2022, 10:36
Reviewer Update
Good day

I received a call in regard to the correction of my credit record profile in relation to my account with CellC but even-to-date it's not reviewed