RB
Richard B
1 reviews | Active since Nov 2015
30 Nov 2015, 19:30
Closed my Cell C contract - debit order running.
I cancelled my cell c contract and paid the full outstanding amount. The number was then converted to a pay as you go account. <br> <br> On the 1st of October I paid the remaining R1230 and closed my contract.<br> Now on the 26th of November, they have started the debit order again.<br> <br> Frustration at the call center. Because my number is now a pay as you go number, they send me to the pay as you go people who cannot help me and i get transferred again. Call center consultant says manager is busy and will call me back. That doesn't happen!<br> <br>
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Replies (1)0
Replies (1)Cell C's replyOfficial
01 Dec 2015, 07:23Hello Richmben,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Cell C's reply01 Dec 2015, 07:23
Official
Hello Richmben,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
