TK
Timothy K

1 reviews | Active since Dec 2016

29 Dec 2016, 09:02

Closed account still debiting

<p> There's a company called getmore which operates with cellc onwhich i had an account with them for their services. Now after few months, knowing that i have closed that account with them,i found out that they are still debiting me R59 every month for the past 8months.and the confirmed that my account is closed. Please help me</p>

0
Replies (4)
Cell C
Cell C's reply29 Dec 2016, 09:26
Official

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | DA

TK
Timothy K's update29 Dec 2016, 09:29
Reviewer Update

I just want all the money taken from my account to be paid back. I have been over charged all this months and I have reported this over and over but nothing happend. So now someone will call and assist me with this issue...

Cell C
Cell C's reply29 Dec 2016, 11:36
Official

Skhumbuzo was in contact with you and the matter has been attended to.

Regards

Cell C | DA

TK
Timothy K's update05 Jan 2017, 09:36
Reviewer Update

I still haven't received any reply on when am I going to receive back my money regarding this query. Should i repost this query again to be assisted?