FM
Farah M
1 reviews | Active since Aug 2012
18 Apr 2018, 10:39
Client Service from Cell c Disgusting
Hi ,
In February , Cellc have debited my account for no reason for an amount of R1544.00, there has been numerous mails back and forth for the past 1 and half months . Cell c cannot communicate with their client and have a no care attitude towards this.
They havent bothered calling or letting me know when i will be refunded.
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
18 Apr 2018, 10:43You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of our team members will contact you and assist with this matter.
Regards
Cell C | DA
Best regards,
Cell C's reply18 Apr 2018, 10:43
Official
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of our team members will contact you and assist with this matter.
Regards
Cell C | DA
Best regards,
Cell C's replyOfficial
18 Apr 2018, 14:28Your query has been escalated to C-Fibre for further assistance. Feedback will be provided as soon as possible.
Regards
Cell C | DA
Best regards,
Cell C's reply18 Apr 2018, 14:28
Official
Your query has been escalated to C-Fibre for further assistance. Feedback will be provided as soon as possible.
Regards
Cell C | DA
Best regards,
FM
Farah M's updateReviewer Update
18 May 2018, 11:58its been a more than a month and i stil havent received my refund.
what is going on?
FM
Farah M's update18 May 2018, 11:58
Reviewer Update
its been a more than a month and i stil havent received my refund.
what is going on?
Cell C's replyOfficial
18 May 2018, 12:35Good afternoon Farah
We will get someone to follow up on this matter and assist. Apologies for the poor service.
Regards
Cell C | PN
Best regards,
Cell C's reply18 May 2018, 12:35
Official
Good afternoon Farah
We will get someone to follow up on this matter and assist. Apologies for the poor service.
Regards
Cell C | PN
Best regards,