1 reviews | Active since Jan 2017
Cleo - pitty working for Cell C
THE FIVE-STAR RATING IS NOT FOR CELL C, BUT FOR ONE INDIVIDUAL PERSON, CLEO. Based on my negative CELL C reviews that I have been posting, I guess this is the last review on Cell C. This morning I called again as I have been doing so for the past two weeks and followed by numerous calls a day. My nightmares started on the 13th of January 2020 with a phone call from a sales lady who introduced herself as Mitchell. But today, my Heavenly Father sent me an angel just at a point of breaking down. Cleo was a 'breath of fresh air', this morning. She went the extra mile and pulled all the plugs just to assist me and my son. Cleo is perfectly competent to work anywhere else in the world, but NOT Cell C. She is an asset and not a liability, to say the least (this is my opinion). Her customer care equity is more and above excellent, she was professional and yet warm and friendly. Cell-C MUST know this and at least recognize and appreciate her. It is a pity that yesterday I changed networks, from horror CELL C to Vodacom. This morning I was calling to cancel the month to month contract on my son's phone. I am certain without any doubt that if I had spoken to Cleo the past Friday, I would not have changed the network.
Thank you so much for showing her the recognition she deserves and for sharing your positive service experience with us.
We'll forward your compliment to her superior for further recognition and for making such a lasting impression on you!
^PN
Thank you so much for showing her the recognition she deserves and for sharing your positive service experience with us.
We'll forward your compliment to her superior for further recognition and for making such a lasting impression on you!
^PN
