1 reviews | Active since Jan 2017

17 Jan 2017, 15:21

Clearly do not want my business!

<p>I app**** for a new corporate contract from Cell C in Tyger Valley on the 29th of December. After at least 5 follow-up calls and a second visit to the store, I still have no feedback regarding the contract.</p> <p> </p> <p>They clearly do not want new business. I'm a potential long term customer. I have been with MTN for 17 years and have considered changing because the offer at Cell C seemed better. The service is shocking!!! I'm not going to bother anymore.</p> <p> </p>

0
Replies (3)
Cell C
Cell C's reply17 Jan 2017, 15:47
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Cell C
Cell C's reply18 Jan 2017, 08:13
Official

As per communication, Theodorah will revert with feedback.

Regards

Cell C | PN

's update18 Jan 2017, 12:02
Reviewer Update

Thank you. She did get hold of me and has committed to feedback on my issue today.

Regards

Theresa