CJ
Cat J

1 reviews | Active since Jul 2019

26 Jan 2024, 15:40

CLAIMING I HAVE AN ACCOUNT WHEN IT IS CLOSED!!!!

I have just found that Cell C has put a mark on my credit record. I had a Fibre line with them for many years and when I moved I closed my account and paid up to date! I have emails and statements to prove it is at R0. But they say I owe them on my credit report!!! I have tried contacting them but NO ONE replies to emails or messages! CAN SOMEONE CONTACT ME!!! This is not acceptable!!!

0
Replies (2)
Cell C
Cell C's reply26 Jan 2024, 16:14
Official
Dear Cat Jones

Thank you for reaching out.

We're sorry to hear of the service received from us , we have referred the matter to the team to assist with updating your ITC profile.

Regards
Cell C | NH
CJ
Cat J's update26 Jan 2024, 16:34
Reviewer Update
Can someone contact me, I need to ensure this is done.