EJ
Elfredo J

1 reviews | Active since Jun 2017

18 Oct 2019, 12:42

Claim not approve, without any reasons.

I have put in a claim of my cellphone samsung galaxy J7 at cell C device insurance, I had open a case for housebreaking and theft i did also send all the details to cell C device insurance.no one of cell c device insurance did contact me, after about 3months they send me an email that my claim is not approve due to terms and conditions.I dont understand i need futher invertigation regarding this Please.I am a loyal customer of cell c more then 10years. I request assistance to this regard.

0
Replies (5)
Cell C
Cell C's reply18 Oct 2019, 14:12
Official
Good Afternoon Elfredo

Thank you for contacting Cell C regarding your C-Surance claim.

The escalation has been sent to C-Surance for an investigation and we will come back with feedback as soon as available. 

^NS 
EJ
Elfredo J's update18 Oct 2019, 15:02
Reviewer Update
I did recieve my feedback and my claim was not approve
EJ
Elfredo J's update18 Oct 2019, 15:15
Reviewer Update
Cell C is a Very BAD NETWORK COMPANY..THEY ARE USELESS....TRUE
EJ
Elfredo J's update18 Oct 2019, 15:17
Reviewer Update
Cell C is telling lies to ALL THEIR CUSTOMERS.THEY ARE THE SAME LIKE A MONEY MAKING SCHEME
EJ
Elfredo J's update18 Oct 2019, 15:23
Reviewer Update
The baddest company in South-africa is Cell C..NO DOUBT