VP
Vanessa P
1 reviews | Active since Jun 2010
13 Dec 2018, 12:52
Claim
I have forwarded my documents and the police case number the name of the police that needed to be contacted and to date I have heard nothing from the call Centre and every time I send them e-mails I get a new ticket number and they just work on ticket numbers. Please people do not ever take out insurance with this company the insurance is underwritten by Hollard Insurance
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Replies (2)0
Replies (2)
Cell C's replyOfficial
13 Dec 2018, 14:15Good afternoon Vanessa
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want we want for our customers.
Do expect communication.
Regards
Cell C | PN
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want we want for our customers.
Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's reply13 Dec 2018, 14:15
Official
Good afternoon Vanessa
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want we want for our customers.
Do expect communication.
Regards
Cell C | PN
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want we want for our customers.
Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
13 Dec 2018, 15:37Please be advised that Mpho has escalated this matter to Csurance for further assistance and feedback will be provided.
Regards
Cell C | PN
Regards
Cell C | PN
Best regards,
Cell C's reply13 Dec 2018, 15:37
Official
Please be advised that Mpho has escalated this matter to Csurance for further assistance and feedback will be provided.
Regards
Cell C | PN
Regards
Cell C | PN
Best regards,