Claim

I claimed last week tuesday and friday i called C Surance firstly i had to hold for 2 hours to speak to the consultant then she couldnt find my documents yet i was copied on the email that was sent by a cell c consultant to Csurance.

i had to call cell c eastgate again and Csurance consultant got the docs suddenly. i was adviced that they to check a usage then after i will get an excess amount to deposit. today i called i waited for an hour to speak to the consultant she said i must hold after an 2 hours of holding then the call was hanged up

i am not happy with this!!!