Cheating, lying Cell C services

I called Cell C Thursday, to cancel my two data contract's. Fine!!

The agent, Sean Sacoor, advises me on some upgrade options.

I upgraded, one data contract and asked about upgrading a cellular contract too. Every went well until I dropped the call, only to find that the agent, Sean, invoiced the wrong device. After waisting hours being sent from pillar to post and the most unhelpful things at Cell C, I eventually got a call and they said Sean will call back.

Sean calls back and promises to sort out everything and call back same day, Thursday.

Well, the pathetic man calls me yesterday at about 17h00, more than 24 hours later. He apologises light heartedly and convinced me that he will change only the device and keep the same contract. I said that I'll rather go in store and he this times says that none of the Cell C stores received stock of the device I want.

Well!!! Today I go into Cell C, gateway and discover they have stock and will even give me a gift if they manage to cancel the order from head office. No success, after I told Sean idiot, I need the device ASAP. I also discover, that he once again f/**** to me. He changed the contract without my consent.

Well, Cell C Head office, I'm fed up with your deceiving blatant f#@ken ********, liers, ...........

I'm sending back this device and hope you fire this Sean M Sacoor *******.