1 reviews | Active since Mar 2015
<p>I was up for an upgrade on my contract in April 2016. A CellC agent diligently contacted me and offered me an upgdrade to a J1 with 8GB internal memory and a battery with a reasonable long life. I was chuffed and duly received my upgrade at my office. I did not open the package until June as I was moving provinces and quite trusted CellC. However when I landed in my new place and opened my package, my phone would not boot. I went to a CellC shop and they booted it. I have now discovered to my disgust that my phone only has 4GB INTERNAL MEMORY and a battery that runs flat at the rate of running water. I have been paying for this damn phone for months and CELL C ROBS ME. When one does not pay they quick to put off your services BUT THEY ROB ME OF WHAT I CONTRACTED FOR. I phoned the consultant last night and he says that HE WILL SEE WHAT CAN BE DONE AND MAYBE I WILL GET THE PHONE CONTRACTED FOR. I DID NOT CONTRACT FOR THIS PHONE. I WANT THE PHONE CONTRACTED FOR IMMEDIATELY. THIS IS DISGUSTING.</p>
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Mpho has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
Best regards,
Mpho has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
Best regards,
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