CHEARTERS. I WANT MY DATA BACK

Hi. I am beyond upset with the incompetence of your call centre. I just called and spoke to the most stupid agent I have encountered. I was logging yet another query because again I bought a 1 hour 1 gig with 120 bonus gig expiring in 5 days. I downloaded stuff and now I am left with 300mb expiring after 9h00. Again, you guys have gone and depleted the data that expires last instead of using the 1gig I just bought less than an hour ago. The excuse this woman gave me now was that your system uses the data bought first (ref ***). Then what's the ****en point of having hourly data then! Especially because I had called earlier and that agent told me she can tell that my data had been incorrectly charged everytime I buy hourly data ( ref ***). This explanation makes more sense to me. If the idiotic excuse by the other one that you guys actually use the data bought first, don't you see how blatantly dishonest, ********* and misleading this is? Should you not let your clients know this very MISLEADING information because I bet it's very important and most wouldn't bother if they know. If it's true, it's BULL****!