NM
Nomsa M

1 reviews | Active since Jun 2016

04 Jun 2016, 18:53

Chawing air time

<p>Since I have upgraded my phone in March this year I have been to Sandton, Clearwater, Cresta cell -C branches on numerours occasions for ONE problem which your dear employees canot solve-- phone using my aitrime even though Im not on facebook etc.. not activated alerts/ subscriptions. Yesterday afternoon I had about R150 airtime// 50 min//50 sms//60MB data- spend about 20 min on the internet-- no subscription. no purchase made- at the end I was left with 90cents airtime//only cell c -to-cell c sms's-- That 90cents airtime also dissappeared during the day without using the phone whatsoever. I have spet hundreds of rands on airtime which just dissappear- since March. As for Microsoft reps in the branches I can confidantely say they earn salaries without lifting a finger bcoz there are never there</p> <p>Having read this, please dissapoint me by giving me professional service- times are tough I cant be throwing my hard earned money into a bottomless bucket- I want reimbur*****t & explannation of what is really hapening here . As you know there is something called migration, should I not get joy from your people</p> <p> </p>

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Replies (1)
Cell C
Cell C's reply06 Jun 2016, 08:20
Official

Thank you for posting to us.

We have requested one of our consultants to follow up on this matter and assist. Do expect communication.

Regards

Cell C | PN

Best regards,