CHARLES- FROM Sales department of CELL C

I would like a manager of cell c to contact me or reprimand your agent for lieng to me as a valued customer for over 5 years i was offered a promotional deal from cell c due to it being there birthday a deal of R89 for a 5gig data sim the agent is spoke to from Sales department MR CHARLES **** to me. i was told that my daughter could receive delivery for me and he even phoned me 3 times to confirm this with me that 3rd party was possible and now ram calls me telling me this is not allowed and even other agents tell me this is also not allowed to be delivered this way i am utterly disgusted by CHARLES service and this is not how you supposed to treat your customers i was going to use this sim card for my daughters school projects but now i prefer just to cancel the contract all together cell c needs to train there damn agents not to lie to a customer just to get them to take the contract because of what they promise a customer and CHARLES said to me he made sure that a memo an that RAM would be informed of a 3rd party delivery This CHARLES from cell c sale department should be given more training as cell c just lost a customer in the process