MS
Marie-Lou Smith
1 reviews | Active since Sept 2010
10 Dec 2015, 06:06
charging for me for something I didn't receiveive
I got a bill of R981 for Dec. Which is never this high seeing that I don't use up any benefits. I phoned in to enquire and the fees are associated with and then they said I purchased or activated 3gig of data. Which i never did. I never reveived nor asked for this 3 gigs of data. Why must I pay for it?
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Cell C's replyOfficial
10 Dec 2015, 07:23Hello marielou84,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Cell C's reply10 Dec 2015, 07:23
Official
Hello marielou84,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN