1 reviews | Active since Nov 2015
charging data for wastapp bundle pre purchased
<p>i cannot believe the lies and disception when we were told that we have a R5 watsapp bundel that give 1 gig data a month only to receive monthly charges calle SMART DATA INTERENET and no where is there the bundle mentioned.</p> <p> </p> <p>the call centre cannot comment and said she logged an investigation and now 1 week later no one has called me</p> <p> </p> <p>over the 1 year i have lost more than R1 000 over data charges which was to be covered under the 1 gig R5 bundel ... i want answ</p>
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Lungi has been in contact with you to assist with this matter. She advised that she will listen to the call recording and revert with feedback.
Regards
Cell C | PN
Lungi has been in contact with you to assist with this matter. She advised that she will listen to the call recording and revert with feedback.
Regards
Cell C | PN
Please be advised that Lungi could not get hold of you on your contact number. However, she will keep trying.
Regards
Cell C | PN
Please be advised that Lungi could not get hold of you on your contact number. However, she will keep trying.
Regards
Cell C | PN
Lungi confirmed that she has assisted you with this matter and we trust that an amicable resolution has prevailed.
Regards
Cell C | PN
Lungi confirmed that she has assisted you with this matter and we trust that an amicable resolution has prevailed.
Regards
Cell C | PN
