TH
Tyrone H
1 reviews | Active since Jan 2013
04 Feb 2015, 15:44
Charged more than what i signed up for!!!!
Dear Cell C,<br> <br> I have opened a case for you guys to investigate WHY am suddenly paying +- R100 more on my account than what I SIGNED UP FOR!!!!<br> <br> I have not heard a thing from Cell C in probably 2 weeks, where I have called to follow up.<br> <br> Please note that the EXACT SAME ****ING THING happened when I took out a contact in Dec 2012. For MONTHS I got charged incorrectly, taking cell C MONTHS to correct.<br> <br> Please get someone to sort this out ASAP. <br> <br> I have one question... How difficult is it the **** someone's contract up like this, I again have to question the competence in your company. Its not rocket science, the computer says \this customer wants this package
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Replies (1)Cell C's replyOfficial
04 Feb 2015, 15:48Hello tybo69,
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication soon and be assured this will be sorted.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication soon and be assured this will be sorted.
Regards
Cell C | PN
Cell C's reply04 Feb 2015, 15:48
Official
Hello tybo69,
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication soon and be assured this will be sorted.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication soon and be assured this will be sorted.
Regards
Cell C | PN
