ZJ
Zaheer J
1 reviews | Active since Jan 2011
02 Jun 2015, 10:28
Charged for services not suncribed too
Good Day<br> <br> I have been a loyal customer with Cell C for over 15 years, i have two contracts.<br> I am being charged for content services which i have not subscribed too.<br> Cell C response gave the contact details to unsubscribe which is proving to be mission, The number just rings.<br> <br> Why does Cell C pay this over from my credit card without my consent, why cant Cell stop of subscriptions<br> I.<br> <br>
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Replies (1)Cell C's replyOfficial
02 Jun 2015, 10:37Hello zjalal,
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply02 Jun 2015, 10:37
Official
Hello zjalal,
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
