ZJ
Zaheer J

1 reviews | Active since Jan 2011

02 Jun 2015, 10:28

Charged for services not suncribed too

Good Day<br> <br> I have been a loyal customer with Cell C for over 15 years, i have two contracts.<br> I am being charged for content services which i have not subscribed too.<br> Cell C response gave the contact details to unsubscribe which is proving to be mission, The number just rings.<br> <br> Why does Cell C pay this over from my credit card without my consent, why cant Cell stop of subscriptions<br> I.<br> <br>

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Replies (1)
Cell C
Cell C's reply02 Jun 2015, 10:37
Official
Hello zjalal,

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,